Shipping Policy

Thank you for visiting and shopping at ESBY P. Below are the terms and conditions that constitute our Shipping Policy.

​

1. Processing Time

​

All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays. Deliveries are dependent on carrier services' hours of operation on weekends and holidays.

​

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit days for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or phone.

​

2. Shipping Rates & Delivery Estimates

​

Shipping charges for your order will be calculated and displayed at checkout.

We offer standard and expedited shipping options for our physical products. 

​

Standard Shipping (3-7 business days delivery time)

Expedited Shipping (1-3 business days delivery time)

​

Note: Delivery delays can occasionally occur, especially during peak seasons or due to postal service disruptions.

​

3. Shipment Confirmation & Order Tracking

​

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

​

4. Shipping to P.O. Boxes or APO/FPO Addresses

​

ESBY P. ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

​

5. International Shipping 

​

We currently do not offer international shipping.

​

6. Lost or Damaged Packages

​

ESBY P. is not liable for products damaged or lost during shipping. If you received your order damaged, please contact us within 7 days of delivery. We'll work with the carrier to resolve the issue and make it right.

​

7. Incorrect Shipping Information 

​

Please ensure your shipping address is correct at checkout. We are not responsible for delays or losses due to incorrect addresses provided by the customer.

​

If you have any further questions, feel free to reach out to us.